This Privacy Notice (the "Privacy Notice") relates to your use of the Takhlees Mobile Application which offers Logistic Services such as custom clearance, transportation, storage, fright and other logistic services available at: www.takhleeslogistic.com (the "Takhlees | تخليص , Takhlees Provider|تخليص مزودين"). The App is made available to you by Takhlees for logistic services, a Limited Liability Company incorporated and existing under the laws of the Kingdom of Saudi Arabia and registered in the commercial register in the city of Riyadh under number 4030413618 and unified ID number 7022097138 having its place of business at 9150 Hamad Al Jasser Rd – Ar Rawdah Dist. 23434 – 3504, Jeddah, Kingdom of Saudi Arabia, (referred to in this Privacy Notice as "Takhlees for logistic services", "we", "us" and "our").
This Privacy Notice constitutes an integral part of the App's terms and conditions.
We collect the following types of Personal Data about you:
You shall provide us only with Personal Data that are accurate, complete, up-to-date, and relevant for the purpose for which they are collected. We will take reasonable steps to ensure that your Personal Data are accurate, complete, up-to-date and relevant for the purpose for which they are collected but we will not be responsible for any inaccuracy, incompleteness, antiquity or irrelevance of the Personal Data if these are a consequence of your error or omission.
The provision of Personal Data under Section 1, letters A,B,C is mandatory to enable us to provide the services described therein to you. Consequently, failure to provide Personal Data for the purposes referred to in Section 1, letters A,B,C will make it impossible for us to carry out the activities described therein.
We collect and process Personal Data only when you specifically give it to us by registering on and/or using the App. The Personal Data you provide will be processed in compliance with the Applicable Laws and, in any case, in such a way as to guarantee the security and confidentiality of the same, to prevent unauthorized disclosure or use, alteration or destruction. The Personal Data will be processed on paper and/or via telematic means, also with the help of electronic and information means. We will process your Personal Data in our own technological infrastructure and/or using the technological infrastructure of third-party suppliers appointed as data processors. We process Personal Data for the purposes set out in Section 1.
The transmission of information via the Internet is not completely secure. We will do our best to protect your Personal Data while it is in our possession, however, we cannot guarantee the security of your data transmitted online or over the App. We recognise industry standards and employ security safeguards to protect Personal Data from unauthorised access and misuse. All information you provide to us is stored on secure servers. Any payment transactions will be protected and safeguarded by encryption.
A) Persons, companies, associations or professional firms that provide services and activities of assistance and consultancy to Takhlees for logistic services, with particular but not exclusive reference to accounting, administrative, legal, tax and financial matters;
B) Companies that provide, on behalf of Takhlees for logistic services, certain services related to the App, with particular but not exclusive reference to the analysis of Personal Data, the management of payment services, the management, shipment and delivery of placed orders on the App, marketing activities, the management of services provided through the App and their customization in your favor.
C) Subjects to whom the right to access the Personal Data is required by law, secondary legislation, a court order or by a regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary, to protect, defend or enforce our rights. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
D) Third party companies and clients with whom Takhlees for logistic services collaborate as a business partner (e.g. for the promotion of goods and services) including those third parties assisting us in supplying our services to you or perform certain functions on our behalf, including IT support services, card management services or professional services. The Personal Data may be communicated, exclusively for the purposes indicated in this Privacy Notice, to the categories of recipients listed above and having their registered offices in the Kingdom of Saudi Arabia and acting, as the case may be, as data processors on behalf of Takhlees for logistic services or as separate data controllers, in this case providing you, under his/her own responsibility, with appropriate information. Your Personal Data will be stored on the servers available to Takhlees for logistic services or to the persons in charge located in Kingdom of Saudi Arabia. Should it become necessary for technical and/or operational reasons to use subjects located outside the Kingdom of Saudi Arabia, or should it become necessary to transfer some of the collected Personal Data to technical systems and services managed in the cloud and located outside the Kingdom of Saudi Arabia. We ensure that appropriate safeguards, such as standard contractual clauses and valid contract is signed with the processor, are in place to protect your data.
The Personal Data collected for the processing purpose indicated in Section 1 above shall be retained for the time necessary for the pursuit of such purposes and thereafter, and in any case for the permitted time under the Applicable Law from the achievement of the respective purposes as required by the Applicable Laws, except in case of extraordinary necessity of Takhlees for logistic services to keep the Personal Data further in order to defend its rights, also in relation to disputes existing at the time of the request or upon indication of public authorities or as otherwise permitted by the Applicable Laws.
Any changes we may make to this Privacy Notice in the future will be posted on the App and, where appropriate, notified to you. By continuing to use the App you will be deemed to accept the changes to this Privacy Notice.
Your personal data processing controller is Takhlees for logistic services. You can contact Takhlees for logistic services at any time by mail or e-mail at [email protected]. If you have any questions regarding this Privacy Notice, please include it in the email subject to enable our staff to contact you.
Unless otherwise permitted by the Applicable Laws, we hereby remind you that you have the following rights:
Should you reckon that your Personal Data is being processed unlawfully, you may file a complaint with the relevant data protection authority. Please note that in the Kingdom of Saudi Arabia you have the right to turn to the national authority (SDAIA/ NDMO) to assert your rights in relation to the processing of your Personal Data.
Furthermore, by writing to the address [email protected] you may exercise the rights set forth under this Section.